There are many methods to remove an IT policy from a BlackBerry smartphone. See this KB for more details. Here is the easiest method (I think) – using loader.exe.
- Connect the smartphone to the computer.
From the Start menu, click Programs > Accessories > Command Prompt.
Note: When a computer running Windows Vista™ or Windows 7 is used, the user might need to right-click the Command Prompt application and choose Run as administrator. - Find the Apploader folder by typing cd C:\Program Files\Common Files\Research In Motion\Apploader and then pressing ENTER.
Note: For computers using a 64-bit version of Windows, navigate to C:\Program Files (x86)\Common Files\Research In Motion\Apploader. - Type loader.exe /resettofactory.
- Type the BlackBerry smartphone password if prompted.
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