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Fix A SAN Datastore Inaccessible On A ESXi Host

A SAN datastore is shown inaccessible on one of the ESXi hosts in the cluster. Other ESXi hosts can access that datastore without problem.

esxi.host.datastore.inaccessible

Solution: restart the ESXi management agents on the ESXi host

There are a few ways to restart the management agents (KB1003490).

  • From the Direct Console User Interface (DCUI)
    • Press F2 to customize the system
    • Log in as root
    • Under Troubleshooting Options, select Restart Management Agents
  • From the Local Console (Alt + F2) or SSH
    • Log in as root
    • run these commands
      • /etc/init.d/hostd restart
      • /etc/init.d/vpxa restart
      • if the hostd is not restart, use KB1005566 to find and kill hostd Process ID (PID), then start it again (/etc/init.d/hostd start)
  • alternatively
    • To reset the management network on a specific VMkernel interface, by default vmk0
      • esxcli network ip interface set -e false -i vmk0; esxcli network ip interface set -e true -i vmk0
      • Note: run the above commands together, using a semicolon (;) between the two commands
    • To restart all management agents on the host
      • services.sh restart
      • Caution:
        • check if LACP is enabled on the VDS’s Uplink Port Group
        • If LACP is not configured, the services.sh script can be safely executed
        • If LACP is enabled and configured, do not restart management services using services.sh. Instead restart independent services using /etc/init.d/hostd restart and /etc/init.d/vpxa restart.
        • If the issue is not resolved, take a downtime before restarting all services with services.sh

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