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vSphere Client 6.0 could not connect to vCenter server error “The client did not receive a complete response from the server”

Due to security concerns in the TLS v1.0, we start disabling it on the system. After disabling TLS v1.0 on a Windows machine, I got the following error when connecting to a vCenter Server 6.0 using the vSphere Client (legacy C# client).

vSphere.client.6.0.error

Troubleshooting

  • I am still able to login vCenter via the vSphere Web Client on the web browser
  • Re-enabling TLS v1.0 on the machine, I am able to login vCenter via the vSphere Client again
  • The vCenter server is a VCSA 6.0 Update 3e. TLS v1.1/v1.2 are enabled by default (KB2145796).

Solution

  1. Download and install the latest vSphere Client 6.0. As of this writing, vSphere Client 6.0.0 build 6855219.
  2. Navigate to the configuration file C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Launcher\VpxClient.exe.config
  3. Edit the VpxClient.exe.config file by setting the parameters
    <add key = “EnableTLS12” value = “false” />
    as
    <add key = “EnableTLS12” value = “true” />

Additional notes

  • An older build of the vSphere Client 6.0 may not have the “EnableTLS12” entry in the configuration file. Install the latest build from the link in step #1.
  • Some Microsoft updates or .NET 4.6.2 may need to install on the machine. See KB2149000.

5 comments:

  1. Saved my bacon.
    Thanks for the helpful post.

    ReplyDelete
    Replies
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  2. still I faced the problem. Please help

    ReplyDelete
  3. Thanks for your help. It's working fine for me.

    ReplyDelete
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